| I recently stumbled across an online jewelry store | | | | service may not "technically" be in the wrong, |
| called Ice, and was amazed at all the beautiful | | | | they never seemed to go above and beyond |
| pieces of jewelry they were offering for such | | | | with satisfying their customers or ever consider |
| affordable prices! Being the research-a-holic that I | | | | bending their rules either. So my suggestion if you |
| am, I decided to read up on all the reviews I | | | | decide to buy from is to read the fine print of |
| could find about this store before making my | | | | their terms carefully before purchasing, and if you |
| purchase, and am definitely glad that I did! Many | | | | are not happy with your item, to call within their |
| of the reviews seemed contradictory at first | | | | 30-day return policy. |
| glance, but upon further research, a pattern | | | | The Ugly: |
| emerged. I'm writing this article to share with you | | | | Finally, it seems that while everyone raved about |
| all the good, bad, and ugly details I found out | | | | the quality of their gold, silver, and gemstone |
| from doing my research on The Good: | | | | products, their diamond pieces were not as |
| really does offer unique, beautiful jewelry for a | | | | gushed over. In fact, based on the reviews, it |
| fraction of the price you might expect to pay. | | | | looks like most of the diamond pieces they offer |
| (However, read "the ugly" section of this article | | | | are of the i1-i2 types, with some even in the i3 |
| for a warning about that!) They offer free | | | | classification. For those of you that don't know |
| shipping for orders over $150, and almost every | | | | much about diamonds, these are the lower class |
| review I've read said delivery was quick and | | | | of diamonds. While on the one hand, offering |
| painless. (And many orders came even sooner | | | | these lower-class diamonds allows to offer their |
| than expected!) The jewelry always seemed to | | | | jewelry at a fraction of the price of other |
| arrive promptly and in great condition, and in | | | | jewelers, buyers should be aware the their items |
| beautiful packaging. also offers many flexible | | | | may not be as sparkly or shiny as diamonds from |
| payment options, which is nice for those people | | | | a higher class. |
| that can't afford to pay a lump sum all at once! | | | | Overall, I would recommend for anyone looking |
| The Bad: | | | | for unique, affordable jewelry, but not for those |
| One thing that kept coming up during my | | | | who are looking for "higher-class" diamonds or |
| research on reviews was trouble with their | | | | jewelry of that nature. A good analogy might be |
| customer service. In fact, this almost dissuaded | | | | that is similar to shopping at Target versus Prada |
| me from even purchasing from Ice.com, as we all | | | | or Gucci. It's all a matter of quality versus price or |
| know how important good customer service is. | | | | designer versus selection and convenience. It just |
| However, upon further review, it looks like most | | | | depends what you are looking for! But if jewelry |
| of the complaints were from people that were | | | | stores like Tiffany's or Bluenile are out of your |
| trying to return items after the 30-day grace | | | | budget, could be a great alternative and is worth |
| period, or people who didn't read the "fine print" | | | | checking out! |
| before purchasing. It seems as though customer | | | | |